History - About our Founder

To provide you with all the information you need on Ezlogy, I asked one of our regular clients
to ask me, Roman Vaisman, Ezlogy’s founder, the questions she thought you might have as a prospective client or if you were to meet with us about our remote computer repair services.

So Roman, when did you get your first computer and when did your passion for computers started?
I believe I received my first computer when I was 9-years old as a present from my Dad.
Of course, I used it mainly for games. I still remember when my computer got its first virus;
I could no longer play my favorite game anymore. All I could see was a distorted picture of the game; it was pretty hard to play! We brought it to a computer store and got it fixed,
but that day I promised myself that I would learn more about computers and would not
feel so helpless again.

And did you? When did you start getting your hands dirty fixing your computer?
At 12 years old, I moved to Israel and there, my cousin gave me my first laptop; it was a Toshiba from the late 1980s. I started messing with it and learned a lot about DOS, the first operating system, before Windows even came out. It was all command lines! Hard to imagine that this was only 13 years ago!

Later on, I obtained some scrap computer parts, put my very first computer together, and miraculously, it worked! Soon after, I really started to experiment with computers. I had a few things fried, but I guess this is how you learn right? (Laughs) Let me reassure you; this part of my
life is behind me. I do not fry anything but foods anymore!

When did you start fixing other peoples’ computers?
When I lived in Israel, I attended boarding school and many of my friends had troubles with their computers. In school, I was “the computer guy;” helping everyone with their computers, cleaning viruses, installing programs, making their computers run faster, fixing a few hardware issues, etc.

And then you moved to the U.S?
That is right. I moved to the U.S. when I was 18 years old and attended Ventura College.
There, I took science classes, but also plenty of computer classes. I even took Microsoft classes and received my certification as a Microsoft Certified Professional. I spent a lot of my free time learning more about computers and training at home. I definitely improved a lot that year.

When did you join Oxnard Computer Center?
Oxnard Computer Center is the company I worked for before I created Ezlogy. I met Paul Trinh, the owner of Oxnard Computer Center, while I was in college; we talked a little and he proposed I work with him. In the summer of 2003, I joined his company part time. I was building and fixing computers, designing and integrating networks, but I also learned how to handle a business.

I have now partnered with Oxnard Computer Center to deliver onsite and in-house computer repair around Ventura, Santa Barbara and LA counties in California. During my time at Oxnard Computer Center, I worked on complex projects that included network infrastructure design and integration:
I was a network specialist.

So what happened during college?
In September 2004, I transferred to the University of California Irvine (UCI) as an electrical engineering major. I continued to work for Oxnard Computer Center on the weekends and vacations, but because Irvine is far from Ventura County, I started doing almost all of my
computer work remotely.

This is when I realized that remote support would be the future of computer repair. It is faster, cheaper and more convenient for both parties. I graduated in June 2007 with a degree in
Electrical Engineering and in August I started my own company, Ezlogy, Inc.

Why the name Ezlogy?
Ezlogy means “easy technology.” I believe that technology should be easily accessible to everyone and also utilized to its full potential. The problem is that most people do not have the skills, time
or interest to enjoy their computers, laptops or PDAs to their full potential.

This is where I come in. I can help these people, training them, advising them and repairing their computers and they can learn while I am doing this simply by watching me fix their computers “live”!
Do you have any passions other than computers?  
Besides my love for computers, I am also involved in amateur rocketry. It all started during my stay in UCI, when I joined the UCI Rocket Project. The first year, we built a 12-foot long,
6 inch in diameter rocket that reached 10,000 feet altitude.

At the UCI Rocket Project, I was the head of the data acquisition sub-team where I worked on flight computers and video systems for the rocket. The following year, I became the UCI Rocket Project leader. We successfully designed, built and launched a 9-foot long rocket that reached an altitude of 12,000 feet. The beauty of this project was that we had multidisciplinary engineering students with a broad range of skills, but we all put our various expertise to work to build a
complex system. Since I left UCI, I continued to pursue my passion for rockets and I regularly attend rocket events and launch my own little rockets.

Would you say that it was a good experience for you?
Yes. As the team leader, I learned a lot about project management. I was leading 30 students divided into four different groups. To do this job well, I had to be motivating, pulling and pushing everyone, making budgets and getting sponsors, all while respecting deadlines. I was taught a lot by this experience; it was humbling to be the head of such an important project, but in the end it was all worth it.